Frequently Asked Questions

Need answers to your frequently asked questions? Find them here in our general questions and answers section. If you don't find the answer to your general question here, please call our toll-free line at 1-800-248-3887 and someone will personally assist you.

Q: How do I get a login and password?

A: Start with visiting our website at www.emery-pratt.com. You will be greeted by our welcome page. Looking at the screen in the upper left corner next to the Emery-Pratt logo, you will find Request Password. Click on that. On the following screen you will need to decide if you would like a Primary or a Sub-account. A Primary account allows you to select titles from our online database, place orders and view order history. A Sub-account allows you to select titles from our online database and place them in your book bag. These selections can then be reviewed and ordered by the Primary account. Sub-accounts may also, at the discretion of the Primary account, view order history. Choose your account and fill out the form that follows. Click the confirm information button. Please review the information on the next screen and then click the request password button. You will be emailed your login and password in approximately 1-2 business days.

Library Showcase

Shirley Roos

Holly Township Library Director

Holly Township Library

Holly, MI

How long have you used Emery-Pratt as a book vendor?

I looked back through my files and found the first invoice to Emery-Pratt was in September, 1983.

Why did you decide to order from us?

I became very unhappy with the jobber I was using at the time. I must have heard about Emery at one of our Mideastern Michigan Library Cooperative meetings and thought I would give you a try.

Is there one service we offer that you find of great value?

I like the no shipping charge but with my memory I think the notice that I have already ordered a title is the best. The friendly call from an Emery-Pratt rep. Is so nice—asking how is the service and do I have any complaints.

Any other comments?

Thanks so much for the great Michigan service.

Tips to De-Stress at Work

1. You will feel better if you eat properly. Begin the day with a balanced breakfast. Eat a healthy snack and try to avoid caffeine and sugar. If you feel tired, drink plenty of water as fatigue can be a symptom of dehydration. And avoid eating a heavy lunch as it will make you feel sluggish in the afternoon!
2. Take occasional breaks from your computer screen during work. Look around to stretch your eyes from detailed work. If you feel distracted and cannot concentrate, try some deep breathing.
3. Stretch if you feel tense in your lower back. If possible, take a brisk walk.
4. Prioritize your work. Make lists, ask for support when you need it and give support to others.
5. Use an inspirational quote as a screensaver!
6. Always allow more time for a project than you think you need. If you finish ahead of time—GREAT!!
7. Clean clutter off your desk and organize.
8. Develop a sense of humor.
9. On your commute home from work, go to a gym and exercise or listen to music or audio books.

WEB NEWS

As we surf the web, little thought is given to the many computers running software and processing requests behind the scenes that store the information we need. And because all we ever see is the screen in front of us we never give much thought to this equipment, we just expect it will always be available. But these machines need maintenance, upgrade and continued development so we can continue to surf the web with ease. And Emery-Pratt servers are no exception.

To this end, we have been working on a number of changes to our website in an effort to improve efficiency, as well as allow for future growth and development. Upgrades to equipment, software and programming provide greater speeds when searching titles and new options to make your ordering process easier.

New features include; login/password fields are now on the front page to make it easier for you to login, better layout of delete & hold checkboxes in the bookbag so you can better maintain your selections, and the added ability to create your New Title Selection Lists based on LC Classification Number. These changes, along with the equipment updates, give you greater control on how your orders are handled.

Just another of the ways that Emery-Pratt works to make your job easier.